My Family has been dealing with this dealership for 19 years. Exceptional Customer Service. Mr Dane and his team are very professional and courteous.
This was my first time at Douglass Nissan and I will return again when its time for my next car. I appreciate Trey taking the time to help me find the perfect car that was in my budget and something id be comfortable driving. He didn't try shoving the car down my throat just to make the sale and I appreciated that.
Courteous and respectful staff. They were able to resolve my problem in a timely manner so I could have my car back to pick my child from school.
Josh Singleton is a great salesman. Very patient, knowledgeable and courteous.
I was very impressed by the professionalism and knowledge of the Sales Consultant, Trey Francis, the Sales Manager and his magic in working with numbers, and the Finance Manager, Chris Makowski, who all gave me the sense of comfort and ease in the purchase of my new car. I was treated with utmost respect and never felt any pressure in buying a vehicle I did not want. I was pleased to find that I qualified for an upgrade from my previous Altima SL trim to Altima Platinum trim. They were able to work with me with my trade-in and gave ...
Great customer service!! They will take you home or your work while your car is being repaired/serviced!!
called from 40 miles away and got the deal I wanted over the phone. asked them to have the paper work ready so I could get in and out reasonable amount of time. took 40 minute ride to dealer got there at about 4:45 and didn't get out until 6:45. not a reasonable time for me. other than that everyone there was polite and nice. am not displeased about any service except the time it took to get papers signed.
I previously purchased my last 3 cars from Douglass Nissan and that is why I went back. I talked with Dominic Preston on the phone, told him what I was looking for and within 1 hour we had made a deal. THIS is Excellent customer service!
I purchased a used Nissan vehicle and wanted to have it checked out to make sure there were no hidden problems. Everything worked out great and everyone was nice to work with.
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