Dominic was extremely helpful, we have done 4 transactions with him over the years.
My name is Haley. We went looking for a bigger car to support our growing family and John Caldwell helped us out! I have always been iffy on going to a dealership due to prior bad experiences but Mr. Caldwell understood that and didn’t pressure us in any direction. They worked with my budget and get us informed on everything. Best of all, we got a free Roku smart TV too! I would recommend John Caldwell to anyone looking to make a car purchase!
Made a 2 hour drive to this dealership after finding the car online. Felt very welcomed by our salesman and not pressured. He had the car clean and ready to test drive when we arrived, and was great about helping us work within our budget.
Big heads up to Terry in the parts department , they are a Nissan dealership and I called because we were trapped in College Station , trying to get home to Houston , Tx . Our Infinity Qx 56 needed a battery connector assembly and Terry took the time to listen to my problem and found the part in stock by cross checking the vin # . Thanks, Terry because it was around closing time and you had the part waiting at the parts desk . The part total was $10.80 , thanks , again
I have been to many dealerships local and out of town and Douglass Nissan has surpassed my expectations!! They know how to take care of their customers. I purchased two vehicles from them and have had them both serviced by them and they continue to do their best to take care of their customers. I seen some of the comments that were left here and some of you weren’t happy with them. I know that if your not satisfied in any way they will work with you if you give them a chance. If you call and speak with their service manager he will help you out the best way he can. In this hectic fast life we live sometimes we find ourselves taking out our anger on people who are not at fault because we are having a bad day or we weren’t prepared for the cost of those parts, tires or maintenance. Let’s treat others how we want to be treated. God Bless Douglass Nissan !! and “Thank you” for always surpassing my expectations!! Great service and Great staff
Coming from someone who hates the car buying process, Douglass Nissan made it a great experience. Chris (our salesman) was awesome to work with and Travis (finance) made it a speedy process! They stayed after hours to finish our deal and we can’t thank them enough.
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