Thank you Jamie and Douglas Nissan for ALL you did today!! We couldn't be happier!!
Great customer service!!! Great salesman!! Go see Jaime Mata for all your car wanting needs!!
I found myself with a very strange and stressful dilemma last week when I realized that the cat I heard meowing was under the hood of my car and apparently had been since the day before. After my husband looked everywhere under the hood, unable to catch a glimpse of it and after trying to lure it out with the smelliest cat food I could buy, and with no luck after almost an hour, my husband told me that I needed to consult professional mechanics who may have to remove car parts to dislodge the poor stow away. I called the service department to apprise them of my situation and they didn't hesitate to tell me they would help and that they would even take the cat to a shelter if the poor thing survived. At this point, I was afraid to start my engine, fearing the worst, but didn't know what else to do. So, I held my breath, cranked it up and could still hear the meowing. In fact, I continued to hear the meowing as I turned onto Hwy 6 for the longest 25 minutes of my life. A few miles down the road I turned up my radio as loud as I could stand it to try to drown out the poor thing. I was never so glad to see the Douglass Nissan sign. No sooner did I let the service department know I was there, several guys came out and got to work. As your other customers and I watched from the waiting area, your staff worked diligently to effect the delicate extraction. When one of them emerged from under my car with the live rescue he had placed in a box, all of us in the waiting area applauded the efforts and that the poor cat survived. Last I heard the rescuer was checking with his girlfriend to get her okay for him to bring "Nissan" home. And, all of this at no charge! Douglass Nissan truly is the home of the nice guys!!
My wife and I decided to stop by on our way back home from vacation. We were looking for a car that would be good for our teenage daughter. We found one that we were interested in and our sales person Jamie Mata helped us out and was awesome throughout the entire process. We highley recomend Douglass Nissan and Jamie Mata for anyone interested in a new or used vehicle.
We had a great experience with Douglass Nissan. Dominic and Joe were extremely helpful and courteous helping us through the entire car buying process! I most definitely will be buying our next car from them!!
Thank you Douglass Nissan for my Platinum Reserve Titan. The purchase experience was excellent !!Douglass Nissan definitely knows how to take care of their customers. If your shopping for a vehicle I highly recommend Douglass Nissan "Home of the Nice Guys"
Sales representative Dominic Preston was very helpful and thorough when getting me into the right vehicle. I would definitely recommend giving him a visit if you're in the market for a new vehicle.
Love my sales and service people at Douglass Nissan, College Station. The service people are great and sales people helpful and friendly.
I found a slightly used 2016 Genesis on line at Douglass Nissan. I was contacted by a very pleasant sales manager Dane Goddard. I expressed my concern about purchasing a vehicle sight unseen. He went out of his way to assure me that the car was like new. Dane sent me a video walking around the entire car inside and out. He gave me an equitable price and filled the tank with gas. The car was shipped to me just northwest of Chicago. It arrived clean and in excellent condition. Dane Goddard called me several times and sent several emails in order to get the sale done. I could not have had a better experience!
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